Frequently Asked Questions
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About Our Products
Are your supplements third-party tested?
Manufacturing and quality information, including any third-party testing details, will be published once verified. We are committed to transparency and will share this information as it is confirmed.
Do you use proprietary blends?
Never. Every ingredient and every dose is listed clearly on our labels. You always know exactly what you're getting and how much.
Are your products clinically dosed?
Yes. We formulate our products using ingredient amounts that are supported by peer-reviewed research — not token doses added just to appear on the label.
Where are your products manufactured?
Manufacturing and quality information will be published once verified.
Are your products safe for drug-tested athletes?
We recommend that athletes subject to drug testing consult with their governing body and a qualified sports medicine professional before using any dietary supplement.
Ingredients & Usage
How do I know which product is right for me?
Browse our product pages for full ingredient breakdowns and usage guidance. If you're still unsure, reach out — we're happy to point you in the right direction.
Can I stack multiple First Standard products?
Yes. Our products are designed to work well together. Check individual product pages for suggested use and any notes on combining products.
Are your supplements suitable for beginners?
Absolutely. We built First Standard specifically with beginners in mind — straightforward formulas, clear instructions, and no unnecessary complexity.
Do your products contain allergens?
Please refer to the individual product label for allergen information. Some products may be manufactured in facilities that also process milk, eggs, soy, wheat, peanuts, or tree nuts.
Orders & Shipping
How long does shipping take?
Orders are processed within 5–7 business days and delivered within 5–7 business days after that. Expedited shipping options are available at checkout. See our full Shipping Policy for details.
Do you offer free shipping?
Yes — we offer free standard shipping on orders over $50.
Do you ship internationally?
Currently we ship within the United States. International shipping options may be added in the future — sign up for our email list to be notified.
Can I change or cancel my order?
Orders can be modified or cancelled within 24 hours of being placed. After that, they may already be in fulfillment. Contact us as soon as possible at support@firststandardsupplements.com.
Returns & Refunds
What is your return policy?
We stand behind our products. If you're not satisfied, please review our full Refund Policy or contact us directly.
What if my order arrives damaged?
If your order arrives damaged or incorrect, contact us within 3 days of delivery with a photo and your order number at support@firststandardsupplements.com. We'll make it right.
Subscriptions
Do you offer a subscribe and save option?
Yes — subscribe to your favorite products and save on every order. You can pause, skip, or cancel your subscription at any time from your account dashboard.
How do I manage my subscription?
Log in to your account and navigate to the Subscriptions section to manage your plan, update your shipping address, or adjust your order frequency.
Still Have Questions?
We're real people who actually care. Reach out anytime at support@firststandardsupplements.com — we respond within 24 hours.